Products
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Staff Conduct, Boundaries & Professional Behaviour (Licensed Premises)
CourseShort CPD course for licensed premises on staff conduct, boundaries and professional behaviour. Covers appropriate conduct, avoiding risk, maintaining boundaries and reporting concerns to support customer safety and licence compliance (0.25 CPD).
£5
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CCTV Awareness & Evidence Handling (Licensed Premises)
CourseShort CPD course for CCTV awareness training for licensed premises covering staff responsibilities, privacy, lawful use of footage, and safe handling of CCTV to support public safety, investigations and licence compliance.
£5
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Customer Searches & Entry Policies (Licensed Premises)
CourseShort CPD training for licensed premises on customer searches and entry policies. Covers consent, staff boundaries, refusing entry safely and recording actions to support public safety and licence compliance (0.25 CPD).
Free
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Refusals & Difficult Conversations (Licensed Premises)
CourseShort CPD training for licensed premises on handling refusals and difficult conversations. Covers when refusals are required, calm communication, managing reactions, staff boundaries and recording refusals to support safety and licence compliance
£5
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Queue Management & Entry Control (Licensed Premises)
CourseShort CPD training for licensed premises on queue management and entry control. Covers managing queues safely, handling refusals, controlling re‑entry and supporting public safety and licence compliance (0.25 CPD).
£5
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Conflict Management & De‑escalation (Licensed Premises)
CourseShort CPD training for licensed premises on managing conflict safely. Covers recognising early warning signs, using de-escalation techniques, understanding staff boundaries and knowing when to escalate situations to protect staff and customers
£5