Products
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Staff Roles & Responsibilities Under the Licensing Act 2003
CourseCourse explaining staff roles and responsibilities under the Licensing Act 2003. Covers the licensing objectives, key roles including DPS, staff responsibilities when selling alcohol, and why individual actions, escalation and recordkeeping matters
£5
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Ask for Angela Awareness (Licensed Premises)
CourseShort CPD course for licensed premises on the Ask for Angela scheme. Covers what the scheme is, how customers may use it, how staff should respond calmly and discreetly, and when to escalate and record incidents to support safety and due diligence.
£5
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Managing Sexual Harassment & Unwanted Behaviour (Licensed Premises)
CourseShort CPD course for licensed premises on managing sexual harassment and unwanted behaviour. Covers recognising unacceptable behaviour, responding calmly, supporting those affected and reporting concerns to protect staff and licence compliance (0.25
£5
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Managing Smoking & External Areas (Licensed Premises)
CourseShort CPD course for licensed premises on managing smoking and external areas. Covers smoke‑free rules, open‑sided areas, crowding, noise, smoke drift and recording issues to support compliance and good neighbour relations (0.25 CPD).
£5
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Working Effectively with Door Staff (Licensed Premises)
CourseShort CPD course for licensed premises on working effectively with door staff. Covers communication, teamwork, supporting decisions and recording incidents to improve safety, reduce conflict and support licence compliance (0.25 CPD).
£5
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Suspicious Behaviour: What to Look For & What to Do (Licensed Premises)
CourseShort CPD course for licensed premises on recognising suspicious behaviour and responding safely. Covers warning signs, staff boundaries, escalation and recording concerns to support safety and licence compliance (0.25 CPD).
£5