Managing Door and Security Staff

Door and security staff play a vital role in licensed premises, keeping customers safe and protecting your licence. But effective management is essential — from compliance with the law to maintaining professionalism on the front line. This course gives managers and supervisors the knowledge to lead, support, and oversee door and security staff, ensuring high standards of safety and customer care. This is a Level 1 CPD Qualification.

By the end of this course, you’ll be able to: Understand the legal framework for managing security staff in licensed premises. Apply best practice in recruiting, training, and supervising door staff. Recognise the importance of professional standards and customer service. Handle conflict management and incident reporting. Work effectively with licensing authorities, police, and regulators. Ensure security teams uphold the four licensing objectives.

Ensure your venue is safe, compliant, and professionally managed. Reduce risks and protect your premises licence. Build stronger, more professional security teams. Learn online at your own pace with CPD-accredited content.

Venue managers and supervisors. Designated Premises Supervisors (DPS). Owners of pubs, bars, and nightclubs. Anyone responsible for managing security staff in hospitality.

On completion, you’ll receive a CPD Validation Services Certificate of Achievement in Managing Door and Security Staff. This certificate demonstrates your ability to effectively manage, support, and oversee security teams in licensed premises.